The company said that it will reduce Ng's suspension to six months from a year, and return lost prize money. Ng told CNN Business it is about $10,000 in winnings.

"We've had a chance to pause, to listen to our community, and to reflect on what we could have done better. In hindsight, our process wasn't adequate, and we reacted too quickly," J. Allen Brack, president of Blizzard Entertainment, wrote in a statement published Friday.