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ggrobot
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Joined: 28 May 2004
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 Posted: Sun Jun 07, 2026 9:33 am Post subject: Best Buy Refuses Refund After FedEx Driver [66147] |
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A customer who spent over $30,000 at Best Buy is publicly calling out the retailer after a FedEx driver allegedly stole his $1,742.80 Sony Alpha 6700 camera during delivery.
FedEx admitted the theft occurred at their facility before the package reached the customerâ??s address, yet Best Buy told the buyer to â
Read more...
Source: GGMania headlines
GGMania.com - Daily Gaming and Tech news |
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Csimbi
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Joined: 05 Mar 2010
Posts: 5358
Location: The bright side of the dark side
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| Posted: Sun Jun 07, 2026 10:13 am Post subject: |
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I have not been in Best Buy or bought anything from Best Buy for about 17 years now, lol
Avoid as fire and find a responsible retailer. |
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gx-x
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Joined: 02 Jul 2007
Posts: 2655
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| Posted: Sun Jun 07, 2026 10:25 am Post subject: |
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| why would best buy pay for theft committed by fedex? |
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Sabot
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Joined: 11 Jun 2004
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| Posted: Sun Jun 07, 2026 1:08 pm Post subject: |
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| gx-x wrote: | | why would best buy pay for theft committed by fedex? |
Because that’s where he bought product from.(his contract) FedEx gets charged by best buy for the loss. Same as Amazon.
30 years with Amazon and they instantly refund anything that we have had ‘mislaid’ not delivered or tampered with by delivery drivers.
That’s why they have signed for, photos of delivery and tracking of the trucks/parcels.
100% normal |
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gx-x
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Joined: 02 Jul 2007
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| Posted: Sun Jun 07, 2026 1:35 pm Post subject: |
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| Sabot wrote: | | gx-x wrote: | | why would best buy pay for theft committed by fedex? |
Because that’s where he bought product from.(his contract) FedEx gets charged by best buy for the loss. Same as Amazon.
30 years with Amazon and they instantly refund anything that we have had ‘mislaid’ not delivered or tampered with by delivery drivers.
That’s why they have signed for, photos of delivery and tracking of the trucks/parcels.
100% normal |
If they have invoice showing they've sent the goods, they are in clear, the shipping company is not. Amazon payed the price it needed to eliminate competition and take over the whole market. Just because they did something doesn't mean everyone must do that. |
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Sabot
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Joined: 11 Jun 2004
Posts: 2400
Location: The Dark Side of The Moon
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| Posted: Sun Jun 07, 2026 4:29 pm Post subject: |
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You’re not reading or listening correctly.
YOUR contract is with the seller ok
They have a contract with the delivery firm.
If the delivery firm screw up, then the delivery firm is held accountable by the seller. Since the goods never reached you. It’s still under the seller.
So obvious. Know your rights.
Amazon are a seller of other people’s goods and their own.
The have a contract with multiple delivery firms.
If you use 3rd party buying on Amazon, then your dispute is DIRECTLY with the seller. If you buy ‘fulfilled by Amazon’ (prime) the description speaks for itself.
They honour the contract on both ends.
If the goods are damaged then Amazon will refund you, and arrange for free return. (Prime)
If the goods don’t make it to you, they can track EVERY delivery that leaves their depots. There are barcodes on all their parcels and numbers.
If you want to be the idiot, then buy third party and deal with the seller.
This case the driver was caught stealing and it’s an open and shut case.
You have an unnatural attitude towards Amazon, which have normal sellers on it by the millions. Amazon is no different from eBay.. same as steam
| Quote: | | Best Buy’s own shipping terms state that risk of loss passes to the customer only upon delivery, which never happened in this case |
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