Updated:12:16 PM CET Nov,15
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Polish Retailer Leaves Plastic Film on CPU Cooler in Premium Build - tech|
| (hx) 12:15 PM CET - Nov,15 2026 | 
A customer who paid extra for x-kom's "Premium Assembly" service received a Ryzen 7 7800X3D PC with the protective plastic film still on the cooler base.
The build ran hot at 91°C under an 80 W load, throttled, stayed loud, and scored about 15.5k in Cinebench R23.
x-kom is a major Polish electronics retailer that offers paid professional assembly and load testing for custom PCs.
After hours of troubleshooting the owner removed the cooler, found the film, cleaned it, and applied fresh paste.
Temperatures then dropped to 79°C, noise fell, and the Cinebench score rose to about 17.1k.
The owner summarized the result: the cooler works better when the copper actually touches the CPU.
The incident was first detailed on the Polish forum Elektroda on November 14, 2026.
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