Updated:11:28 AM CET Nov,14
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Microsoft Apologizes After Nearly 24-Hour Global Outage - tech|
| (hx) 10:47 AM CET - Nov,14 2026 | Microsoft 365 services including Outlook and Teams suffered a major global outage that began on Thursday, November 12, 2026.
The disruption, caused by a technical issue during a network capacity upgrade, lasted nearly 24 hours and affected users in more than 70 countries. Microsoft said the problem was not related to a cyber attack or AI agents.
The outage hit businesses, governments, hospitals, schools, and courts. In the UK it affected parts of the NHS, while the Japanese government, Philippine Supreme Court, and Australian agencies also reported problems. Critical services such as UK emergency calls were not disrupted.
Microsoft stated it was 'deeply sorry' for the disruption and that it was restoring services gradually to ensure stability. By Friday afternoon the company reported encouraging progress across North America, Europe, and Asia Pacific. A full post-incident report is expected after the review.
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