If you guessed "locate an unused power connector within your system and plug it into the corresponding connector on your graphics card," congratulations, you will also be denied warranty service from PNY, because apparently you have to intuit which cables are approved by PNY, since, as far as we can see, there's no list of approved cables anywhere on PNY's website, nor in the product documentation for its graphics cards. Besides, the card didn't come with a 16-pin cable, so it's not like he could have used PNY's own cable, and the idea that the firm would prefer him to use an "octopus" adapter over a native cable is shaky at best.

I personally have never had the pleasure of dealing with PNY support, but multiple other Redditors in the thread, which is nearing 1,200 replies at this point, have mentioned a history of difficulty getting support from PNY. When asking the company which clause of their warranty policy they are using to deny his warranty request, /u/Melodic_Initial_1767 was apparently told by a "Senior Technician" that the decision is final and that his ticket had been closed.