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EA explains Steam store absences - briefly|
| (hx) 05:05 PM CEST - Jul,07 2011 | GameSpot has published a news article with a few choice quotes from a statement made by EA's head of global e-commerce, David DeMartini, on why some of their titles are not available on Steam anymore:
DeMartini stressed that EA will allow its titles to appear on any downloadable storefront, but there is a catch. The executive said, "We take direct responsibility for providing patches, updates, additional content, and other services to our players," and so insist on being allowed to "establish an ongoing relationship" with customers and contact them to inform them of new patches and available content.
"Unfortunately, if we're not allowed to manage this experience directly and establish a relationship with you, it disrupts our ability to provide the support you expect and deserve," DeMartini said. "At present, there is only one download service that will not allow this relationship. This is not our choice, and unfortunately it is their customer base that is most impacted by this decision. We are working diligently to find a mutually agreeable solution."
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last 10 comments: | Apathy Curve | (05:57 PM CEST - Jul,07 2011 ) | | So marketing spam is now called "support." Who knew? | |
| Csimbi | (06:31 PM CEST - Jul,07 2011 ) | Apathy Curve> So marketing spam is now called "support." Who knew?
I did. Learnt over the last 5 years.
EA forgot to state the real reason: "We want the money for hosting your game." Invest once, milk the customers for a lifetime with minimal maintenance costs. That is the name of this game.
EA wants a bigger piece of the pie. It's that simple.
I do not understand why they have to bulls**t everyone and make statements that makes them appear dumber than a 8-year old kid.
I wonder if it's going to set a precedence and Steam would eventually host only Valve games (plus, maybe games from small game houses). | |
| Tom | (03:41 AM CEST - Jul,08 2011 ) | | EA sucks so I couldn't care less. | |
| eudolus | (04:41 AM CEST - Jul,08 2011 ) | look at it from a business perspective.
EA wants control on steams ability to deliver patches and other content/updates for their game on a service that isnt theirs.
Basically its like this, say you owned a longhorn, but right across the street is an applebees, would you hire a guy from applebees to serve YOUR customers?
If ea had control over steams ability to deliver game content this would lead to vast differences between the games on different services, especially now that EA is coming out with origin. So what better way to make people migrate over to origin that to say, delay a patch by a couple days to weeks to months if at all or not even provide content period vs the origin version.
EA has always wanted market dominance same as activision, and its the same crap activision woulda tried to do if they created their own service...oh wait | |
| -=WolverinE=- | (08:20 AM CEST - Jul,08 2011 ) | eudolus>
If ea had control over steams ability to deliver game content this would lead to vast differences between the games on different services, especially now that EA is coming out with origin. So what better way to make people migrate over to origin that to say, delay a patch by a couple days to weeks to months if at all or not even provide content period vs the origin version.
This is where corporate interests get involved and why companies like that have lawyers and shit. I doubt anyone with a pint of brain in their heads will allow domination of their platform even if it's only for selected games. EA publishes a lot of games anyway so that would mean a large percent of the steam database.
Regardless of what EA want, think or do, Valve is showing them who owns a bigger share of the market and I doubt that they will agree to what EA wants. For all those blind people out there, Valve has changed significantly over the last 5-6 years and starts to look just like EA... | |
| Csimbi | (05:24 PM CEST - Jul,08 2011 ) | -=WolverinE=-> For all those blind people out there, Valve has changed significantly over the last 5-6 years and starts to look just like EA...
I am not sure whether that's a good thing or a bad one... | |
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