Wolcen: Lords of Mayhem Servers Offline - briefly
(hx) 10:29 PM CET - Feb,17 2020
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A
post on Steam from developer WOLCEN Studio explains the issues they are
struggling with following the launch of
Wolcen: Lords of Mayhem, their eponymous action/RPG (thanks Yiddish).
Apologizing for the inconvenience, they say they have taken servers offline as
they work to avoid users losing their items and progress until they've worked
through the problems that were overloading their database on the back-end:
After applying a hotfix last friday, users reported that their characters
were missing, their stashes emptied, and their endgame progression wiped.
Immediately, we took the decision to shut down servers to prevent this from
happening to a large amount of players while we find a way to fix it.
This issue was caused by a too large amount of requests leading the database to
drop. We contacted our partners and looked for a solution with them, but that
implied rolling back to a previous save of the database shortly before the
hotfix.
Since then, we are working with our partners to restore the database and merge
it with the current one, while fixing the issues that caused these incidents.
Unfortunately, other complications appeared in the process that led us to
continuously push back the ETAs we provided for the resolution of the situation,
and we're still working hard to fix these issues and make sure that the game
works properly Online, which can still take some time.
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Updated:10:44 AM CEST Sep,20
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