We had a chance to see two different missions in action. One mission took place in a cramped apartment occupied by armed thugs. After carefully scouting out the garage using the enhanced Opti-1 camera (which lets you see around corners), we watched as a squad made its way through the dim corridors, blew open doors, and exchanged fire with hostiles in brutal, staccato firefights. The other mission took place at night in the suburbs, and required the squad to enter the home of a suspected kidnapper, around whose house coeds had been disappearing. We watched the squad rough up the suspect's mother, an old woman in curlers, demanding a peaceful surrender (all enemies will have a morale rating--the higher the rating, the less likely they'll surrender) and then eventually pulling out the old Taser to put grandma down. Utilizing excessive police force on civilians will detract greatly from your final mission score, and using lethal force on civilians will usually cause you to fail a mission outright.