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Gameguru Mania News - Sep,24 2026 -

Steam Refunds 35 euro Buy After Same-Day Sale - briefly
(hx) 12:57 PM CEST - Sep,24 2026 - Post a comment / read (4)
A player shared a Steam Support ticket showing they bought a game for €35, then saw it drop 75% to €8 the same day. They already had about five hours of playtime, past Steam’s usual two-hour automatic refund limit.

They asked a human agent to review the case instead of the automated system. On 21 September, agent Vinny wrote that the purchase was removed as a customer-service gesture and the €35 was added as Steam Wallet credit so the game could be bought again at the sale price.

Valve’s published policy still uses 14 days and under two hours for automatic refunds, but it also says requests outside those rules will be looked at. Steam does not refund only the price difference; the documented path is a full refund, then a repurchase at the current sale price.

Steam Customer Support Is Actually GOATED.

A player bought a game for €35. The same day, it dropped 75% to just €8.

He already had 5 hours played, well past the usual 2-hour refund window, and he knew it.

Still, he politely explained the situation to Steam Support and asked… pic.twitter.com/ZfiRRiVGLv
— GameVerse (@TheGameVerse) September 23, 2026

last 10 comments:

Csimbi	(07:57 PM CEST - Sep,24 2026 )
Yep. That's the difference between man and machine.

psolord	(10:13 PM CEST - Sep,24 2026 )
My man, can you add a dark theme for the site?

Sabot

(11:08 PM CEST - Sep,24 2026 )

I ran the comment to a human agent when that poster said ‘this game is worse than cancer’ the human still said it was ok.

It should be mandatory. No ifs or buts. If it goes on sale within a week of you buying it, you get refunded the difference.

Or best of all, don’t give the fuckers your money and save a fortune by buying from registered key sites -which I’m not saying because I get keys half price and early access just like you said to Gabe ‘take my 30% cut and I’ll lick your ballon knot’

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