Shenmue 3 developers share more refund details - briefly
(hx) 06:36 PM CEST - Sep,09 2019
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Ys Net has posted a new update on Shenmue 3’s Kickstarter page, revealing new details about the game’s refunds. According to the team, PC refunds will be only accepted during the game’s survey refund period. Moreover, this procedure may take up from 20 business days to 3 months.
Refund processing timing may vary depending on payment service and transaction status. It may take up to 20 business days to 3 months from the time the refund request is made until the refund transaction is completed.
We promise to proceed with refund request processing promptly and reliably, however, due to the fact that the campaign is now 4 years on, along with the complexity of the transactions and payment service system arrangements, we ask for your understanding that processing times may vary depending on individual transaction circumstances.
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Updated:10:26 AM CEST Sep,21
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