First, go to the "Support Center" and choose "Lost Ark" from the game list Select "Account", then "Appeal a ban" Click on "Web Ticket", which will ask you to log in to your Amazon account. You can log into your Amazon account even if your Lost Ark account is banned. Input your character and server name (Screenshots and logs field are optional) Write your Lost Ark ban appeal in the "Description" area, which contains a maximum of 1,024 characters. Users are advised to include all relevant information in a precise and concise manner as the support forums suggest