We want to make something very clear. We are in no way scanning your computers for your personal information or taking any personal information without your knowledge. The only time that Flagship or Ping0 would collect your personally identifiable information is when you actually decide to give it to us. Examples are when you create an account for Hellgate: London online or when you provide us your personal information when you enter a contest. The language in the portion of the EULA that has been cited is actually fairly standardized language that is used in the vast majority of EULAs for recent on-line software. It was unfortunately also somewhat broad in scope and potentially ambiguous in nature in an attempt to keep the legalese at a minimum.