At BioWare, we strive to make games that are representative of our players and the broader world around us. We do this by actively consulting within our diverse workforce, as well as speaking with different communities.

In Mass Effect: Andromeda, one of our non-playable characters, Hainly Abrams, was not included in a caring or thoughtful way. We apologize to anyone who interacted with or was hurt by this conversation. This was never our intent, and was an unfortunate byproduct of the iterative process of game design and a change in the structure of the character's dialogue.

We have had several discussions with members of the transgender community, both internally at BioWare and in the broader community, and we are working to remedy this issue. Once the changes are implemented, Hainly will only reveal certain information to Ryder after they have developed trust, and only if the player chooses to support her.

As always, we appreciate the help, feedback, and support from the Mass Effect community.