An Open Letter to Star Wars Galaxies Players

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Gameguru Mania News - Jan,27 2006 -

An Open Letter to Star Wars Galaxies Players - briefly
(hx) 05:38 PM CET - Jan,27 2006 - Post a comment / read (2)
In a post on the official Star Wars Galaxies message boards, Sony Online head John Smedley made a post for fans of the MMORPG that were upset after the developer made their major revamps of the game two months ago. Here's an excerpt:

Many of you ask "Why did you have to make such a sweeping change rather than just fixing the things that were wrong?" - well, to put it bluntly - everyone had different ideas of what we needed to fix. Trying to balance 34 professions, and add compelling content to make everyone happy proved to be a very large challenge. Many design decisions made early on in the game's creation were boxing the team in to the point that we were never going to be able to really make this game rise to the level it needs to as both a great experience AND as a business. We have consistently kept the SWG team as one of the largest teams within SOE (around 70 people). Even with a team that size getting new content done along with maintaining the live game, along with developing new systems for SWG just proved to be tougher than it should have been. We've got a lot of experience doing MMO's, and SWG has always proven to be the game that was the toughest for us to make changes to. So, along with our partners at LucasArts we did a very lengthy look at just what the fundamental issues with SWG were. We spoke to many of you, read the forums and conducted numerous focus group tests with both existing players, people who have played MMO's before (but not SWG) and people that haven't ever tried MMO's before.

The consistent feedback we recieved through this research showed us where the problems were. Here are the top 3 issues:

1) Difficult to get into - too complicated. People didn't understand what all the professions were, and the interface was just plain hard.
2) Combat wasn't exciting enough
3) Game wasn't "Star Warsy" enough. The professions issue also showed itself here.

In order to make the changes neccessary we examined just what we would have to change, and quickly came to the realization that reducing the number of professions was the single most important thing we had to do. Many of the professions overlapped and when we looked at what would make a really fun Star Wars style game, we came up with the profession list that's in the game now. Equally important to making SWG a viable game in the long term was addressing the fact that combat just wasn't fun enough. I recognize that some of you will disagree here - and I hope you can recognize this is a very subjective thing.. but the research we did was extremely clear on this point - the old combat system wasn't up to snuff. We tried different things and landed on the "fast action" style of combat that's in the game now.

last 10 comments:

Anonymous	(01:18 AM CET - Jan,28 2006 )
DELETED

v1m	(06:13 AM CET - Jan,28 2006 )
"Game wasn't 'Star Warsy' enough." Heh. Game fall down, go boom. ;-)

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