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sumerx
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Joined: 07 Apr 2007
Posts: 2

PostPosted: Sat Apr 07, 2007 12:44 am    Post subject: RUNESCAPE Reply with quote

hi i cant seem to get the charcter editor to work i downloaded it from here every time i do it it says : error # 500 account update failed but i go on runescape very day plz sum 1 help me ty Surprised
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sumerx
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Joined: 07 Apr 2007
Posts: 2

PostPosted: Sat Apr 07, 2007 12:45 am    Post subject: Reply with quote

is any 1 here plz reply i need help Sad
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heretic
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Joined: 27 May 2004
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PostPosted: Sun Mar 30, 2025 9:17 am    Post subject: Reply with quote

It sounds like you're experiencing an issue with RuneScape's character editor, possibly due to an account-related error. Here are a few things you can try to resolve it:

Steps to Fix Error #500 (Account Update Failed)
Check RuneScape Server Status:

Visit the official RuneScape Status Page to see if there are any ongoing issues with the servers.

Log Out & Back In:

Fully log out of both the game and the website, then log back in to see if the issue resolves itself.

Clear Cache & Cookies:

If you're using a browser-based editor, clearing your browser cache and cookies might help.

If using the RuneScape client, clear the game cache:

Windows: Press Windows + R, type %USERPROFILE%\JagexCache, and delete the contents.

Mac: Navigate to ~/Library/Application Support/Jagex and delete the cache files.

Try a Different Browser or Device:

If you're using a web-based editor, switch to a different browser (Chrome, Firefox, Edge).

If using a desktop client, try using the mobile app or vice versa.

Check Account Status:

Make sure your account isn’t restricted due to any infractions (check your Account Status in the RuneScape Account Settings).

Update Java (If Using Legacy Client):

If you’re using an old version of RuneScape that requires Java, update it to the latest version.

Disable VPN or Proxy:

If you’re using a VPN, try disabling it, as it may be interfering with the connection.

Contact Jagex Support:

If none of the above solutions work, reach out to Jagex Support with details of the issue.
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