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sumerx Contributor

Joined: 07 Apr 2007 Posts: 2
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Posted: Sat Apr 07, 2007 12:44 am Post subject: RUNESCAPE |
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hi i cant seem to get the charcter editor to work i downloaded it from here every time i do it it says : error # 500 account update failed but i go on runescape very day plz sum 1 help me ty  |
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sumerx Contributor

Joined: 07 Apr 2007 Posts: 2
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Posted: Sat Apr 07, 2007 12:45 am Post subject: |
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is any 1 here plz reply i need help  |
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heretic Site Admin

Joined: 27 May 2004 Posts: 2792
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Posted: Sun Mar 30, 2025 9:17 am Post subject: |
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It sounds like you're experiencing an issue with RuneScape's character editor, possibly due to an account-related error. Here are a few things you can try to resolve it:
Steps to Fix Error #500 (Account Update Failed)
Check RuneScape Server Status:
Visit the official RuneScape Status Page to see if there are any ongoing issues with the servers.
Log Out & Back In:
Fully log out of both the game and the website, then log back in to see if the issue resolves itself.
Clear Cache & Cookies:
If you're using a browser-based editor, clearing your browser cache and cookies might help.
If using the RuneScape client, clear the game cache:
Windows: Press Windows + R, type %USERPROFILE%\JagexCache, and delete the contents.
Mac: Navigate to ~/Library/Application Support/Jagex and delete the cache files.
Try a Different Browser or Device:
If you're using a web-based editor, switch to a different browser (Chrome, Firefox, Edge).
If using a desktop client, try using the mobile app or vice versa.
Check Account Status:
Make sure your account isn’t restricted due to any infractions (check your Account Status in the RuneScape Account Settings).
Update Java (If Using Legacy Client):
If you’re using an old version of RuneScape that requires Java, update it to the latest version.
Disable VPN or Proxy:
If you’re using a VPN, try disabling it, as it may be interfering with the connection.
Contact Jagex Support:
If none of the above solutions work, reach out to Jagex Support with details of the issue. |
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