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 EA Makes it Tougher to Cancel Battlefront 2 Pre-orders - briefly
(hx) 11:54 AM EST - Nov,14 2017
EA is under fire for predatory pricing of DLC and add-ons for its upcoming "Star Wars: Battlefront 2" release. Gamers complain of the company effectively pricing it above $80 just to play as Darth Vader, and giving game reviewers a faster in-game content unlock progression, compared to paying gamers, misrepresenting the product. Pre-orders of the game can be cancelled and so Gamers took to Reddit, and other forums, to distribute links to the pages on EA's website that let you easily cancel your pre-order. With pre-order cancellations gaining traction, EA pulled out its bag of dirty tricks.

The publisher has reportedly changed the way you cancel pre-orders. Instead of simply clicking on a web-based form to cancel your pre-order and get the reference number to your refund, you now have to speak to a sales agent via chat to cancel your order. Trouble is, that the process is bogged down by too many people trying to cancel their orders (due to a finite number of agents), and thus EA has effectively made it impossible for everyone who pre-ordered to cancel. Only those who can endure the long agent waiting queue to chat with an agent, can cancel their pre-orders, as the November 17 release-date (beyond which you can't cancel pre-orders), looms closer.

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